In 1997, John was joined by his son Nick. A loyal customer base was gained in the Upper South region. This included schools, supermarkets, cafes, restaurants, hotels, bars, hospitals and resthomes. Our customer then valued a complete package including equipment supply, installation and after sales service support, as they do today. In 2000, the business moved to their own premises in McGlashen Avenue Richmond. John’s other sons Dan and Mark joined the business soon after. In 2005, Importing of our own product lines from the UK began. Panther bain maries were one of our first imported products. By this time, we were specializing more in the aged care market and were starting to supply equipment throughout New Zealand.